anagers which don't trust their subordinates and believe
that they have to supervise and even do everything are not managers. They are
living in the past (master and slave situation). Going on the next stair of
evolution, those managers who realize that employees are working well only if they
are motivated are on the right track, but their concepts on long term must suffer
a change, reaching the concept that employees are a valuable capital and trust must be
put in it. Sharing with employees the objectives and priorities should be the main managing method.
Managers has three basic approaches regarding the problems
occurred in their activity. Some of them believe that most of these problems are
generated by subordinates. Our experience tells that most of the time is not employee's
fault, but the system in which they are working. Systems are created and
maintained by managers. Therefore, most of the problems have as root cause the managers. Some
managers consider that problems are cause in equal proportion by employees also by them. Somehow,
this is a happier situation, where managers start to understand their role in organization.
Where managers are aware of their fundamental role in creating, maintaining and improving the
system, we found the most successful companies. Indeed, this is a rare situation; however
it's good that it exist.